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How Smart Pubs Use AI to Keep Customers Coming Back
How Smart Pubs Use AI to Keep Customers Coming Back ai ai hospitality ai loyalty customer experience customer retention customer service Jun 05, 2025

In hospitality, loyalty can feel like chasing a mirage…

One week your venue’s buzzing, the next it’s ghost town vibes. You pour your heart into service, post relentlessly on socials and hand out loyalty cards like you’r...

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The Future of Wine Service? AI’s Poured Itself a Glass ai ai and wine ai hospitality aussie wine big picture goal business stratagy customer experience wine May 29, 2025

AI’s not just in your inbox…

It’s now sniffing, swirling and suggesting what’s in your glass. I’m uncorking the tech shaking up wine service, one bold bottle at a time.

It’s Aussie Wine Month and you know what that mea...

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AI in Hospitality enhances the personal touch
AI in Hospitality: Hype or Game-Changer? ai ai hospitality business strategy customer experience customer retention local pub regional hospitality rural hospitality May 21, 2025

Is AI just another shiny object…

As artificial intelligence (AI) continues to dominate conversations across every industry, the question for hospitality business owners is no longer if they should pay attention, but how...

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