THE BLOG
In hospitality, loyalty can feel like chasing a mirage…
One week your venue’s buzzing, the next it’s ghost town vibes. You pour your heart into service, post relentlessly on socials and hand out loyalty cards like you’r...
AI’s not just in your inbox…
It’s now sniffing, swirling and suggesting what’s in your glass. I’m uncorking the tech shaking up wine service, one bold bottle at a time.
It’s Aussie Wine Month and you know what that mea...
Is AI just another shiny object…
As artificial intelligence (AI) continues to dominate conversations across every industry, the question for hospitality business owners is no longer if they should pay attention, but how...
Ever had a customer walk through the door and you think, "Oh no… what was their usual order again?"
Or maybe you’ve meant to send a thank-you email after a big sale but… life happened.
We’ve all been there. You’re juggli...
