The Repeat Business Foundation
Is AI Recommending Your Business Yet?
Get clear on who you want more of, what to say and how to show up online so AI and your ideal customers can find you first.
A practical 3-week mini-course for hospitality and tourism business owners who want clearer messaging, a stronger digital first impression and AI tools that save time.
Doors are open. First live round only runs twice a year.
JOIN THE REPEAT BUSINESS FOUNDATION NOW!Doors are Open! Doors Close
Don't miss out! Join now to make sure AI & your Customers can find you.!
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Join the Repeat Business Foundation Live round
We start the first live call on Monday 24th Aug at 10:30am.
You'll be on your way to building a strong foundation so both AI and your ideal customers will find and recommend you.
Join nowIs AI finding your business or your competitors?
Your customers are changing how they search.
They are not just Googling "restaurant near me" or scrolling Instagram anymore.
They are asking AI tools for specific recommendations based on what they want, where they are going, who they are with and the kind of experience they are looking for.
If your website, social profiles and online listings are unclear, inconsistent or too generic, AI may not understand who you are for.
And if AI cannot understand you, your ideal customers may never find you.
Introducing The Repeat Business Foundation:
The Repeat Business Foundation is a practical mini-course that helps you get clear on who you want more of, how to speak to them and how to improve your digital first impression so AI and your ideal customers can find you.
This is the foundation for creating better customer experiences, stronger loyalty and more repeat business.
You do not need to be tech-savvy.
You do not need to become a marketing expert.
You just need the right clarity, the right prompts and a simple structure you can actually use.
Here’s What You’ll Achieve:
✨ A clear picture of your ideal customer
✨ Stronger messaging that reflects the experience you actually offer
✨ Brand voice guidelines you can use across your website, socials, emails and in-venue language
✨ A clearer digital first impression
✨ Simple improvements for your website, social bios and booking pathways
✨ AI prompts to help you create faster, more relevant marketing content
✨ A custom GPT setup to support your social media planning
✨ More confidence using AI in a way that feels useful, practical and aligned with your business
Secure your place in the CourseWhat's inside The Repeat Business Foundation:
Module One: Your Ideal Customer
Get clear on who you want more of and why they choose you.
You will identify the customers who value your experience, spend well, return often and are the best fit for your business.
You will also explore how they discover and choose businesses like yours, including the growing role of AI search.
Outcome: You know exactly who you want more of and why they choose you.
Module Two: Your Brand Voice
Create a voice that sounds like your business everywhere.
You will define your brand personality, messaging style and tone so your website, socials, emails and team language feel consistent.
Outcome: Know exactly how your business should sound online, so your marketing is consistent, authentic and instantly recognisable.
Module Three: Your Digital First Impression
Audit what your customers see before they choose you.
You will review your website, social profiles, booking links and calls to action so your online presence builds trust quickly.
Outcome: Your digital presence matches your promise and makes it easier for customers to choose you.
Module Four: Your Social Media Assistant
Build an AI-powered assistant to help fast-track your content planning.
You will use your ideal customer and brand voice to create a custom GPT that supports your monthly social media strategy, weekly posts, captions and calls to action.
Outcome: You have a practical AI assistant that saves time and helps you show up more consistently.
You can complete it over 3 weeks or work through it in a day if you are ready to take action.
Secure you spot in the CourseWhat People Are Saying...
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Kylie shared practical, data-driven strategies to help STRA owners and operators grow sustainably while putting customers at the centre of everything they do.
Her insights on leveraging AI to elevate customer experiences and build long-term loyalty were both inspiring and actionable. Exactly what our industry needs right now.
- Keiran Craig-Jones
STRAA Executive Director
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I attended Kylie’s AI & Hyper-Personalisation Workshop at the 2025 SA Tourism Conference. I feel way more confident, and I’ve got tools I can actually use!
- Renee
SA Tourism Conference 2025 Attendee
Meet Your Strategist!
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...The right customer is everything. There are so many ways we can surprise & delight them to create memorable, shareable experiences...
Hi there, I’m Kylie!
Your trusted Customer Experience Strategist, powered by AI!
I'm right here with you on this journey.
I help hospitality and tourism business owners create clearer messaging, stronger digital first impressions and more memorable customer experiences.
I created The Repeat Business Foundation because too many brilliant businesses are being overlooked online, not because they are not good enough, but because their message is unclear.
This course helps you create the clarity AI needs, while staying focused on the real goal: better customer experiences, stronger relationships and more repeat business.
Sign me up Kylie!
VIP Upgrade
Go VIP and receive a Digital First Impression Audit & Report plus a 30 minute session with Kylie herself!
During the Session she will take you through you audit report.
She will review your Home Page, About Page and your Sales/Booking Page and give you practical feedback on what is clear, what is confusing and what could be improved so AI and your ideal customers can better understand your business.
For a one off payment of $97 this VIP Upgrade is valued at $350.
Your investment options
Doors Close
Don't miss out! Join now to make sure AI & your Customers can find you.!
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Frequently Asked Questions
How long will it take?
Is this course for hospitality or tourism businesses?
Do I need to understand AI before I join?
Is this the full Repeat Business Formula?
Will there be live support?
What if my website and socials are a bit messy?
When can I buy?
Is there a refund?
You do not need more random marketing advice.
You need clarity!
✨Clarity on who you want more of.
✨Clarity on what to say.
✨Clarity across your website, socials and customer touchpoints.
✨Clarity so AI and your ideal customers can find you.