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FREE LIVE MASTERCLASS FOR HOSPITALITY & TOURISM OPERATORS

Be the Business AI Recommends

Help AI & Your Ideal Customers understand, find and choose your business.

Discover the practical foundations that can make your business clearer, easier to find and easier to choose without becoming a tech expert, chasing every shiny new tool or rebuilding everything from scratch.

Monday 19 Oct 2026
10:30 am ACDT
60-minute live online masterclass

Be the Business AI Recommends

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Your business may be brilliant, but is that clear online?

You know the experience you provide is worth talking about.

But when someone finds your website, social profile or Google listing, can they quickly understand:

  • What your business offers?
  • Who it is perfect for?
  • What makes it different?
  • Why they should choose you?
  • What they need to do next?

And could an AI platform understand those things well enough to confidently include your business in a relevant recommendation?

The cold hard truth is...

AI cannot confidently recommend what it cannot understand.

And neither can your customers.

The good news is that you do not need to become an AI expert or spend weeks rebuilding your entire digital presence.

You simply need to become clearer, more consistent and easier to choose.

YES, I WANT TO BE EASIER TO FIND

Inside This Free Masterclass

In Be the Business AI Recommends, you will learn the three practical foundations that help both AI and your ideal customers understand what makes your business worth choosing.

CLEAR

Get clear about who you want 

Discover why trying to appeal to everybody can make your business easy to overlook and how clearer messaging helps AI recommend you to the customers you want more of.

CONSISTENT

Make your business sound recognisable wherever 

Learn what consistency across your website, social media, Google Business Profile and listings like ATDW looks like.

CONFIDENT

Create a digital first impression that makes choosing you feel easy

You will discover how your Google Business Profile, reviews and a real FAQ page give AI and your customers a reason to trust you.

What You’ll Walk Away With

By the end of this practical 60 minute masterclass, you will understand how to:

  • See your business the way AI sees it from the outside
  • Make sure AI can find you, with social profiles that tell the same story and your business and events listed in all the right places
  • Help AI understand what you do, who it's for and where you are, starting with your website headline
  • Give AI a reason to trust and recommend you, with your Google Business Profile, a simple review funnel and a real FAQ page
  • Use AI as a practical assistant without allowing it to flatten your personality
  • Improve your online foundations without rebuilding everything overnight

No tech overwhelm.
No list of 47 shiny tools.
No demand to spend your entire weekend learning another platform.
Just clear, practical steps designed for busy hospitality and tourism operators.

Attend Live & Follow Along

Bring your laptop. When you join live, you'll get my Six Actions checklist to work through during the masterclass, with prompts you can copy straight into your favourite AI platform.

You'll be ticking things off before we've finished. Plus the interactive checklist is yours to keep, so you keep track of where you are up to (not available on the replay).

Stay Until the End

Everyone who stays live to the end gets my 7 Wow Moments Playbook. Getting recommended is only half the job. The other half is giving people an experience worth coming back for.

You must attend live and stay to the end to receive the playbook.

What People Are Saying about Kylie...


”

Practical, data-driven strategies...on leveraging AI to elevate customer experiences and build long-term loyalty were both inspiring and actionable.


- Keiran Craig-Jones | STRAA Executive Director


”

I feel way more confident, and I’ve got tools I can actually use!


- Renee | SA Tourism Conference 2025 Attendee

Meet Your Strategist!


”
...The right customer is everything. There are so many ways we can surprise & delight them to create memorable, shareable experiences...

 
 

Hi there, I’m Kylie!

Your trusted Customer Experience Strategist, powered by AI!

My approach to AI is simple...

Human first. Customer experience driven. AI supported.

After immersing myself in how AI could support hospitality and tourism businesses, I had one major realisation.

Busy operators do not have time to compare every new tool, study every algorithm update and work out which trends matter and which are shiny distractions.

You are running venues, supporting teams, managing bookings, dealing with suppliers, solving problems and attempting to have something resembling a life.

AI should not create more work.

Used thoughtfully, it can help reduce repetitive tasks, communicate ideas more clearly and give you more time for the human work your customers actually remember.

That is why I created Be the Business AI Recommends.

Not to teach you how to manipulate an algorithm.

Not to turn you into a tech wizard.

But to show you the foundations that can make your business clearer for AI and easier for your ideal customers to choose.

Reserve my spot Kylie!

Be the Business AI Recommends

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Your Business Deserves to Be Understood

You do not need to become an AI expert.

You do not need to rebuild everything from scratch.

And you certainly do not need to sound like every other business online.

You need to become clearer about who you serve.

More consistent in how your business sounds.

And more confident in the digital experience you create.

That is what helps AI understand you.

That is what helps ideal customers trust and choose you.

And that creates a stronger foundation for better experiences, greater loyalty and more repeat business.

Join me live for BE THE BUSINESS AI RECOMMENDS